FAQs

1. Can I track my order?
   Yes! Once your order has been dispatched, you’ll receive an email with your tracking number so you can follow it every step of the way.
2. Will my delivery need to be signed for?
   We automatically select this option for orders over $500. If you’d like a signature required for a smaller order, just let us know and we can arrange it for you.
3. Can you provide measurements for an item?
   Of course! If you’re unsure about sizing or fit, we can provide detailed measurements. Just email us at ✉️ [email protected].
4. Do you ship internationally?
   Yes! If your country isn’t showing at checkout, reach out to us and we’ll assist with your order.
5. Do you accept returns or exchanges?
   We don’t accept returns or exchanges. You can read more about this here for full details.
6. How do I know what condition my item is in?
   We clearly mark the condition of every item. If you’d like extra photos to see any imperfections, just contact us—we’re happy to provide them.
7. Can I request an item to be held or reserved?
   Unfortunately, we’re not able to hold or reserve items at this time.